Your First Visit

Everything You Need To Know

Starting from scratch with a brand-new dentist can feel overwhelming. From financial questions to finding parking to deciding if you even like the team, there are lots of unknowns. On top of that, you might have dental anxiety, which can make the process even harder. 

We’re here to take all the stress out of the equation and make your first visit as easy as possible. If you want to talk to us directly, you can also just give our friendly Horicon or Beaver Dam teams a call! 

How To Prepare

  • To book an appointment with us, simply call one of our two offices or contact us online. 

  • Insurance Information

    We are an unrestricted provider and will see patients with any dental benefit plan. Our patient care coordinators will submit to your dental benefit company in order to get the maximum dental benefit possible.

    We are not under contract with any dental insurance provider, which may affect how your dental benefits are reimbursed. We choose not to be under contract with dental benefit companies so that we can give you the treatment you need and deserve without a distant corporation trying to dictate your care.

    Please note: We are not able to accept dental reimbursements from state benefit plans such as BadgerCare.

    Financing Options

    We happily partner with CareCredit to provide interest-free financing and longer-term payment plans. Call our Patient Care Coordinators or visit CareCredit to apply or find out more.

    • Your new patient forms (if you’ve filled them out beforehand. You can also fill them out when you get here, just arrive a little earlier)

    • Your license and dental insurance card (if you have one)

    • A list of any medications you’re currently taking

On The Day Of Your First Visit

When you walk through our doors, you’ll be greeted by the friendly faces at our front desk. They’ll get you checked in and organize any forms that need to be filled in. 

After that, you can relax in our comfortable and tranquil waiting room or freshen up at our tooth-brushing station. 

Your hygienist for the day will come to collect you. They’ll take you to one of our rooms and have a chat to get to know you and your goals for your smile and health. 

Then, we’ll take some X-rays and panoramic scans before doing a gentle yet thorough examination of your smile. That will give us all the information we need to draw up a personalized treatment plan for you if any issues need addressing. 

We’ll end with a gentle cleaning so that you can leave with a fresh, sparkling smile, ready to face the rest of your day.

What Makes Us Different

  • Hospital-grade sterilization

  • Sedation options for dental anxiety

  • A tooth-brushing station if you want to freshen up

  • Advanced technology

  • A team that truly cares about you

We live by our core values.

  • We Are One

    We connect as a single unit with a common goal, celebrating and struggling together. Trust and respect foster open communication and honest feedback among us.

  • Always Be Growing

    We are never satisfied with the status quo, always seeking to expand and refine our skills. We see growth as a journey and enjoy the process of learning and self-improvement.

  • The WOW! Experience

    We transcend typical customer service by personalizing the experience, showing genuine passion, and creating a lasting impression. Our approach is unexpected, delightful, and leaves patients feeling valued and inspired.

  • All-In Attitude

    We embrace every situation with energy and a positive mindset, always striving for excellence. We give our wholehearted best in every aspect, regardless of the outcome.

Let’s Take The First Step For Your Smile Together

Give us a call today, we can't wait to meet you!